Order delay

Order Delay
Your order may be delayed for the following reasons:

• The product has been delayed by our supplier: In order to be able to offer you very competitive prices, we order our products from a very wide range of suppliers, either domestic or international. However, there are cases where an order of ours can be “stuck” at the customs or in its transport, as a result of which we do not have it in our warehouses when we calculate. In such a case, we will contact you to ask if you want us to deliver your order without this product or to suggest you an alternative. We will send this item to you immediately upon receipt in our warehouses.
• The product you ordered has already been removed and is not available: There are rare cases of products where their supplier suddenly and unannouncedly announces that he is removing them. In this case, an employee of our company will contact you directly to give you all the alternatives.
• In periods of extreme weather events or strikes as well as in any case of force majeure, which may affect the transport and delivery of your order.
• In case it is impossible to communicate with you by phone and / or by e-mail (if there is a problem with your order, either in relation to the product or in relation to its payment) because e.g. your information you have entered is not properly updated.